{"id":18690,"date":"2026-11-10T15:48:06","date_gmt":"2026-11-10T12:48:06","guid":{"rendered":"https:\/\/arkasline.com.tr\/en\/?page_id=18690"},"modified":"2026-11-10T15:48:06","modified_gmt":"2026-11-10T12:48:06","slug":"support","status":"publish","type":"page","link":"https:\/\/arkasline.com.tr\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\" id=\"first\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_large\"><\/div><div class=\"wpb_text_column us_custom_6217dcc9\"><div class=\"wpb_wrapper\"><h1>Support<\/h1>\n<p>Share your suggestions or complaints with us.<\/p>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"g-cols wpb_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container us_animate_afl\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"wpforms-container wpforms-container-full\" id=\"wpforms-18696\"><form id=\"wpforms-form-18696\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"18696\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/18690\" data-token=\"48588f2815fe3e3dc375f7e43c5d01d6\" data-token-time=\"1794327358\"><noscript class=\"wpforms-error-noscript\">Bu formu bitirebilmek i\u00e7in taray\u0131c\u0131n\u0131zda JavaScript&#039;i etkinle\u015ftirin.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-18696-field_2-container\" class=\"wpforms-field wpforms-field-content\" data-field-type=\"content\" data-field-id=\"2\"><div id=\"wpforms-18696-field_2\" class=\"wpforms-field-medium wpforms-field-row\"><h4>Contact Form<\/h4>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-18696-field_3-container\" class=\"wpforms-field wpforms-field-text wpforms-one-half wpforms-first\" data-field-type=\"text\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-18696-field_3\">Name Surname <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-18696-field_3\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][3]\" required><\/div><div id=\"wpforms-18696-field_4-container\" class=\"wpforms-field wpforms-field-phone wpforms-one-half\" data-field-type=\"phone\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-18696-field_4\">Phone <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"tel\" id=\"wpforms-18696-field_4\" class=\"wpforms-field-large wpforms-field-required wpforms-smart-phone-field\" data-rule-smart-phone-field=\"true\" name=\"wpforms[fields][4]\" aria-label=\"Phone\" required><\/div><div id=\"wpforms-18696-field_5-container\" class=\"wpforms-field wpforms-field-email\" data-field-type=\"email\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-18696-field_5\">E-mail <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-18696-field_5\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][5]\" spellcheck=\"false\" required><\/div><div id=\"wpforms-18696-field_6-container\" class=\"wpforms-field wpforms-field-select wpforms-one-half wpforms-first wpforms-field-select-style-classic\" data-field-type=\"select\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-18696-field_6\">Country <span class=\"wpforms-required-label\">*<\/span><\/label><select id=\"wpforms-18696-field_6\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][6]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>--- Select ---<\/option><option value=\"ABD\"  class=\"choice-4 depth-1\"  >ABD<\/option><option value=\"Bulgaristan\"  class=\"choice-5 depth-1\"  >Bulgaristan<\/option><option value=\"Cezayir\"  class=\"choice-6 depth-1\"  >Cezayir<\/option><option value=\"Cibuti\"  class=\"choice-7 depth-1\"  >Cibuti<\/option><option value=\"Fas\"  class=\"choice-8 depth-1\"  >Fas<\/option><option value=\"Fildi\u015fi\"  class=\"choice-9 depth-1\"  >Fildi\u015fi<\/option><option value=\"Fransa\"  class=\"choice-10 depth-1\"  >Fransa<\/option><option value=\"Gana\"  class=\"choice-11 depth-1\"  >Gana<\/option><option value=\"G\u00fcrcistan\"  class=\"choice-12 depth-1\"  >G\u00fcrcistan<\/option><option value=\"Hindistan\"  class=\"choice-13 depth-1\"  >Hindistan<\/option><option value=\"\u0130spanya\"  class=\"choice-14 depth-1\"  >\u0130spanya<\/option><option value=\"\u0130talya\"  class=\"choice-15 depth-1\"  >\u0130talya<\/option><option value=\"Libya\"  class=\"choice-16 depth-1\"  >Libya<\/option><option value=\"L\u00fcbnan\"  class=\"choice-17 depth-1\"  >L\u00fcbnan<\/option><option value=\"M\u0131s\u0131r\"  class=\"choice-18 depth-1\"  >M\u0131s\u0131r<\/option><option value=\"Moritanya\"  class=\"choice-19 depth-1\"  >Moritanya<\/option><option value=\"Nijerya\"  class=\"choice-20 depth-1\"  >Nijerya<\/option><option value=\"Romanya\"  class=\"choice-21 depth-1\"  >Romanya<\/option><option value=\"Rusya\"  class=\"choice-22 depth-1\"  >Rusya<\/option><option value=\"Senegal\"  class=\"choice-23 depth-1\"  >Senegal<\/option><option value=\"Suudi Arabistan\"  class=\"choice-24 depth-1\"  >Suudi Arabistan<\/option><option value=\"Suriye\"  class=\"choice-25 depth-1\"  >Suriye<\/option><option value=\"Tunus\"  class=\"choice-26 depth-1\"  >Tunus<\/option><option value=\"T\u00fcrkiye\"  class=\"choice-27 depth-1\"  >T\u00fcrkiye<\/option><option value=\"Ukrayna\"  class=\"choice-28 depth-1\"  >Ukrayna<\/option><option value=\"\u00dcrd\u00fcn\"  class=\"choice-29 depth-1\"  >\u00dcrd\u00fcn<\/option><option value=\"Yunanistan\"  class=\"choice-30 depth-1\"  >Yunanistan<\/option><\/select><\/div>\t\t<div id=\"wpforms-18696-field_1-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"1\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-18696-field_1\" >Cookie Mesaj\u0131n\u0131z Topic<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-18696-field_1\" class=\"wpforms-field-medium\" name=\"wpforms[fields][1]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-18696-field_7-container\" class=\"wpforms-field wpforms-field-select wpforms-one-half wpforms-field-select-style-classic\" data-field-type=\"select\" data-field-id=\"7\"><label class=\"wpforms-field-label\" for=\"wpforms-18696-field_7\">Office <span class=\"wpforms-required-label\">*<\/span><\/label><select id=\"wpforms-18696-field_7\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][7]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>--- Select ---<\/option><option value=\"New Jersey\"  class=\"choice-4 depth-1\"  >New Jersey<\/option><option value=\"Sofia\"  class=\"choice-5 depth-1\"  >Sofia<\/option><option value=\"Varna\"  class=\"choice-6 depth-1\"  >Varna<\/option><option value=\"Algier\"  class=\"choice-7 depth-1\"  >Algier<\/option><option value=\"Annaba\"  class=\"choice-8 depth-1\"  >Annaba<\/option><option value=\"Oran\"  class=\"choice-9 depth-1\"  >Oran<\/option><option value=\"Djibouti\"  class=\"choice-10 depth-1\"  >Djibouti<\/option><option value=\"Casablanca\"  class=\"choice-11 depth-1\"  >Casablanca<\/option><option value=\"Tangier\"  class=\"choice-12 depth-1\"  >Tangier<\/option><option value=\"Abidjan\"  class=\"choice-13 depth-1\"  >Abidjan<\/option><option value=\"Marseille\"  class=\"choice-14 depth-1\"  >Marseille<\/option><option value=\"Tema\"  class=\"choice-15 depth-1\"  >Tema<\/option><option value=\"Poti\"  class=\"choice-16 depth-1\"  >Poti<\/option><option value=\"Tbilisi\"  class=\"choice-17 depth-1\"  >Tbilisi<\/option><option value=\"Ahmedabad\"  class=\"choice-18 depth-1\"  >Ahmedabad<\/option><option value=\"Delhi\"  class=\"choice-19 depth-1\"  >Delhi<\/option><option value=\"Jaipur\"  class=\"choice-20 depth-1\"  >Jaipur<\/option><option value=\"Ludhiana\"  class=\"choice-21 depth-1\"  >Ludhiana<\/option><option value=\"Mundra\"  class=\"choice-22 depth-1\"  >Mundra<\/option><option value=\"Mumbai\"  class=\"choice-23 depth-1\"  >Mumbai<\/option><option value=\"Barcelona\"  class=\"choice-24 depth-1\"  >Barcelona<\/option><option value=\"Valencia\"  class=\"choice-25 depth-1\"  >Valencia<\/option><option value=\"Genoa\"  class=\"choice-26 depth-1\"  >Genoa<\/option><option value=\"Naples\"  class=\"choice-27 depth-1\"  >Naples<\/option><option value=\"Benghazi\"  class=\"choice-28 depth-1\"  >Benghazi<\/option><option value=\"Misurata\"  class=\"choice-29 depth-1\"  >Misurata<\/option><option value=\"Tripoli\"  class=\"choice-30 depth-1\"  >Tripoli<\/option><option value=\"Beirut\"  class=\"choice-31 depth-1\"  >Beirut<\/option><option value=\"Alexandria\"  class=\"choice-32 depth-1\"  >Alexandria<\/option><option value=\"Cairo\"  class=\"choice-33 depth-1\"  >Cairo<\/option><option value=\"Damietta\"  class=\"choice-34 depth-1\"  >Damietta<\/option><option value=\"Port Said\"  class=\"choice-35 depth-1\"  >Port Said<\/option><option value=\"Suez\"  class=\"choice-36 depth-1\"  >Suez<\/option><option value=\"Nouakchott\"  class=\"choice-37 depth-1\"  >Nouakchott<\/option><option value=\"Lagos\"  class=\"choice-38 depth-1\"  >Lagos<\/option><option value=\"Bucharest\"  class=\"choice-39 depth-1\"  >Bucharest<\/option><option value=\"Constanta\"  class=\"choice-40 depth-1\"  >Constanta<\/option><option value=\"Novorossiysk\"  class=\"choice-41 depth-1\"  >Novorossiysk<\/option><option value=\"Dakar\"  class=\"choice-42 depth-1\"  >Dakar<\/option><option value=\"Jeddah\"  class=\"choice-43 depth-1\"  >Jeddah<\/option><option value=\"Lattakia\"  class=\"choice-44 depth-1\"  >Lattakia<\/option><option value=\"Bebhar Sfax\"  class=\"choice-45 depth-1\"  >Bebhar Sfax<\/option><option value=\"Rades\"  class=\"choice-46 depth-1\"  >Rades<\/option><option value=\"Sousse\"  class=\"choice-47 depth-1\"  >Sousse<\/option><option value=\"Bursa\"  class=\"choice-48 depth-1\"  >Bursa<\/option><option value=\"\u0130skenderun\"  class=\"choice-49 depth-1\"  >\u0130skenderun<\/option><option value=\"\u0130stanbul\"  class=\"choice-50 depth-1\"  >\u0130stanbul<\/option><option value=\"\u0130zmir\"  class=\"choice-51 depth-1\"  >\u0130zmir<\/option><option value=\"Mersin\"  class=\"choice-52 depth-1\"  >Mersin<\/option><option value=\"Samsun\"  class=\"choice-53 depth-1\"  >Samsun<\/option><option value=\"Odesa\"  class=\"choice-54 depth-1\"  >Odesa<\/option><option value=\"Aqaba\"  class=\"choice-55 depth-1\"  >Aqaba<\/option><option value=\"Amman\"  class=\"choice-56 depth-1\"  >Amman<\/option><option value=\"Piraeus\"  class=\"choice-57 depth-1\"  >Piraeus<\/option><option value=\"Thessaloniki\"  class=\"choice-58 depth-1\"  >Thessaloniki<\/option><\/select><\/div><div id=\"wpforms-18696-field_8-container\" class=\"wpforms-field wpforms-field-text wpforms-one-half wpforms-first\" data-field-type=\"text\" data-field-id=\"8\"><label class=\"wpforms-field-label\" for=\"wpforms-18696-field_8\">Company Name<\/label><input type=\"text\" id=\"wpforms-18696-field_8\" class=\"wpforms-field-large\" name=\"wpforms[fields][8]\" ><\/div><div id=\"wpforms-18696-field_9-container\" class=\"wpforms-field wpforms-field-select wpforms-one-half wpforms-field-select-style-classic\" data-field-type=\"select\" data-field-id=\"9\"><label class=\"wpforms-field-label\" for=\"wpforms-18696-field_9\">Message Topic<\/label><select id=\"wpforms-18696-field_9\" class=\"wpforms-field-medium\" name=\"wpforms[fields][9]\"><option value=\"Operational Processes\"  class=\"choice-4 depth-1\"  >Operational Processes<\/option><option value=\"Container Tracking\"  class=\"choice-5 depth-1\"  >Container Tracking<\/option><option value=\"Vessels and Equipment\"  class=\"choice-6 depth-1\"  >Vessels and Equipment<\/option><option value=\"Sustainability\"  class=\"choice-7 depth-1\"  >Sustainability<\/option><option value=\"Other\"  class=\"choice-8 depth-1\"  >Other<\/option><\/select><\/div><div id=\"wpforms-18696-field_10-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-type=\"textarea\" data-field-id=\"10\"><label class=\"wpforms-field-label\" for=\"wpforms-18696-field_10\">Mesaj\u0131n\u0131z <span class=\"wpforms-required-label\">*<\/span><\/label><textarea id=\"wpforms-18696-field_10\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][10]\" required><\/textarea><\/div><div id=\"wpforms-18696-field_11-container\" class=\"wpforms-field wpforms-field-checkbox kvkk-form-area\" data-field-type=\"checkbox\" data-field-id=\"11\"><label class=\"wpforms-field-label wpforms-label-hide\">Privacy Notice Consent <span class=\"wpforms-required-label\">*<\/span><\/label><ul id=\"wpforms-18696-field_11\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-18696-field_11_1\" name=\"wpforms[fields][11][]\" value=\"I have read and understood the Personal Data Protection and Processing Privacy Notice. &lt;a href=&quot;https:\/\/arkasline.com.tr\/kvkk\/&quot; target=&quot;_blank&quot;&gt;\u2b08&lt;\/a&gt;\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-18696-field_11_1\">I have read and understood the Personal Data Protection and Processing Privacy Notice. <a href=\"https:\/\/arkasline.com.tr\/kvkk\/\" target=\"_blank\">\u2b08<\/a> <span class=\"wpforms-required-label\">*<\/span><\/label><\/li><\/ul><div class=\"wpforms-field-description wpforms-disclaimer-description\"><h2>PRIVACY NOTICE<\/h2><br \/>\n<br \/>\n<p><strong>DATA CONTROLLER:<\/strong> ARKAS KONTEYNER TA\u015eIMACILIK A.\u015e. Umurbey Mah. Liman Cad. No:38\/1 Konak, \u0130zmir<\/p><br \/>\n<br \/>\n<p>As ARKAS KONTEYNER TA\u015eIMACILIK A.\u015e. (Data Controller), your personal data listed below is processed, stored and protected:<\/p><br \/>\n<br \/>\n<p><strong>Identity Information:<\/strong> Your first and last name, parents' names, date and place of birth, gender, nationality, Turkish Identification Number, identity details, blood type and religious affiliation information obtained through a copy of your identity document, if any, whether you are an authorized signatory, and your photograph.<\/p><br \/>\n<br \/>\n<p><strong>Contact Information:<\/strong> Your address, telephone number, email address and, if applicable, your registered electronic mail (KEP) address.<\/p><br \/>\n<br \/>\n<p><strong>Customer Information:<\/strong> Customer transaction information, signature, information about the company you work for, tax information, bank account details, professional experience, profession, position and title information, vehicle information, information obtained within the scope of legal proceedings, tax number, information regarding your instructions, requests and complaints, and your preferences and habits relating to our products and services.<\/p><br \/>\n<br \/>\n<p><strong>Transaction Security Information:<\/strong> Your MAC address and log records.<\/p><br \/>\n<br \/>\n<p><strong>Visual and Audio Information:<\/strong> Your photographs and CCTV recordings.<\/p><br \/>\n<br \/>\n<p>Accordingly, we would like to inform you, in our capacity as Data Controller, within the scope of the Personal Data Protection Law No. 6698 (\"Law\").<\/p><br \/>\n<br \/>\n<h3>1. Method and Legal Basis for the Collection of Personal Data<\/h3><br \/>\n<br \/>\n<p>Your personal data refers to any information relating to an identified or identifiable natural person, collected in physical and electronic environments for the purposes and within the scope specified in this Privacy Notice.<\/p><br \/>\n<br \/>\n<p>Your personal data is processed on the legal grounds specified in Article 5 of the Law, including \"explicitly stipulated by laws\", \"being directly related to the establishment or performance of a contract and necessary for the processing of personal data of the parties to the contract\", \"being necessary for the data controller to fulfil its legal obligations\", \"being necessary for the establishment, exercise or protection of a right\", and \"being necessary for the legitimate interests of the data controller, provided that this does not violate the fundamental rights and freedoms of the data subject\".<\/p><br \/>\n<br \/>\n<p>If none of the aforementioned legal grounds applies, your explicit consent will be requested for the processing of your personal data. Cases in which explicit consent is required are set out in the \"Explicit Consent Form\".<\/p><br \/>\n<br \/>\n<h3>2. Purposes of Processing Personal Data<\/h3><br \/>\n<br \/>\n<p>Your collected personal data will be processed for the following purposes:<\/p><br \/>\n<br \/>\n<ul><br \/>\n<li>Conducting emergency management processes,<\/li><br \/>\n<li>Conducting information security processes,<\/li><br \/>\n<li>Conducting audit and ethics activities,<\/li><br \/>\n<li>Managing access authorizations,<\/li><br \/>\n<li>Ensuring compliance of activities with applicable legislation,<\/li><br \/>\n<li>Conducting finance and accounting operations,<\/li><br \/>\n<li>Managing customer loyalty processes related to the company, products and services,<\/li><br \/>\n<li>Ensuring physical premises security,<\/li><br \/>\n<li>Managing assignment processes,<\/li><br \/>\n<li>Following up and conducting legal affairs,<\/li><br \/>\n<li>Conducting internal audit, investigation and intelligence activities,<\/li><br \/>\n<li>Conducting communication activities,<\/li><br \/>\n<li>Planning Human Resources processes,<\/li><br \/>\n<li>Conducting and supervising business activities,<\/li><br \/>\n<li>Conducting occupational health and safety activities,<\/li><br \/>\n<li>Receiving and evaluating suggestions for improving business processes,<\/li><br \/>\n<li>Ensuring business continuity,<\/li><br \/>\n<li>Conducting logistics activities,<\/li><br \/>\n<li>Managing procurement of goods and services,<\/li><br \/>\n<li>Providing after-sales support services,<\/li><br \/>\n<li>Conducting sales processes for goods and services,<\/li><br \/>\n<li>Conducting production and operational processes for goods and services,<\/li><br \/>\n<li>Managing customer relationship processes,<\/li><br \/>\n<li>Conducting activities aimed at customer satisfaction,<\/li><br \/>\n<li>Managing organizations and events,<\/li><br \/>\n<li>Conducting advertising, campaign and promotional activities,<\/li><br \/>\n<li>Managing risk management processes,<\/li><br \/>\n<li>Conducting storage and archiving activities,<\/li><br \/>\n<li>Conducting social responsibility and civil society activities,<\/li><br \/>\n<li>Managing contractual processes,<\/li><br \/>\n<li>Conducting strategic planning activities,<\/li><br \/>\n<li>Following up on requests and complaints,<\/li><br \/>\n<li>Ensuring the security of movable assets and resources,<\/li><br \/>\n<li>Conducting marketing processes for products and services,<\/li><br \/>\n<li>Ensuring the security of data controller operations,<\/li><br \/>\n<li>Conducting investment processes,<\/li><br \/>\n<li>Providing information to authorized persons, institutions and organizations,<\/li><br \/>\n<li>Conducting management activities,<\/li><br \/>\n<li>Creating and monitoring visitor records.<\/li><br \/>\n<\/ul><br \/>\n<br \/>\n<p>Furthermore, if you provide your consent to the processing of your personal data, such data may also be processed for the purposes of customizing our products and services in line with your needs and requests, measuring your satisfaction with our products and services, developing and diversifying our products and services according to your needs and requests, promoting and providing information about the activities of the company and its subsidiaries and affiliates, conducting marketing analysis studies, and carrying out personalized campaigns, advertising and promotional activities.<\/p><br \/>\n<br \/>\n<h3>3. Transfer of Personal Data<\/h3><br \/>\n<br \/>\n<p>Your personal data collected in accordance with the Law and the provisions above may be transferred domestically and internationally, in compliance with the fundamental principles set out in the Law and within the scope of the personal data processing conditions and purposes specified in Articles 8 and 9 of the Law, to our business partners and suppliers with whom we have service relationships, the business partners of the Data Controller, and legally authorized public institutions, organizations and persons, for the purposes stated above.<\/p><br \/>\n<br \/>\n<h3>4. Your Rights as a Data Subject<\/h3><br \/>\n<br \/>\n<p>As a data subject, you may submit your requests within the scope of Article 11 of the Law, which regulates the rights of the data subject, in accordance with the Communiqu\u00e9 on the Procedures and Principles of Application to the Data Controller.<\/p><br \/>\n<br \/>\n<p>You may submit your requests to our Company in writing with a wet signature at the Data Controller's address specified above; electronically signed via <a href=\"mailto:arkaskonteynertasimacilik@hs03.kep.tr\">arkaskonteynertasimacilik@hs03.kep.tr<\/a>; through <a href=\"mailto:kvkkirtibat@arkasline.com.tr\">kvkkirtibat@arkasline.com.tr<\/a>, using the email address you previously used to communicate with us, if applicable; or through other methods specified in the Communiqu\u00e9 on the Procedures and Principles of Application to the Data Controller.<\/p><br \/>\n<br \/>\n<p>The Data Controller will evaluate and respond to your request as soon as possible, depending on its nature, and no later than thirty (30) days from the date of notification.<\/p><br \/>\n<br \/>\n<p>For detailed information regarding the processing of your personal data, you may review the <a href=\"https:\/\/www.arkasline.com.tr\/\" target=\"_blank\" rel=\"noopener noreferrer\">Personal Data Protection and Processing Policy<\/a> available on our website.<\/p><br \/>\n<br \/>\n<h3>Related Documents<\/h3><br \/>\n<br \/>\n<ul><br \/>\n<li>Application Form<\/li><br \/>\n<li>General Information Systems Standards and Security Policy<\/li><br \/>\n<li>Employee Personal Data Protection and Processing Policy<\/li><br \/>\n<li>Website Cookie Policy \u2013 Privacy Notice<\/li><br \/>\n<li>Personal Data Retention and Destruction Policy<\/li><br \/>\n<li>Personal Data Protection and Processing Policy<\/li><br \/>\n<li>Crisis Response Procedure<\/li><br \/>\n<li>General Use Explicit Consent Form<\/li><br \/>\n<li>General Use Privacy Notice<\/li><br \/>\n<li>Policy on the Processing and Protection of Special Categories of Personal Data<\/li><br \/>\n<\/ul><br \/>\n<\/div><\/div><div id=\"wpforms-18696-field_12-container\" class=\"wpforms-field wpforms-field-checkbox kvkk-form-area\" data-field-type=\"checkbox\" data-field-id=\"12\"><label class=\"wpforms-field-label wpforms-label-hide\">Explicit Consent Approval <span class=\"wpforms-required-label\">*<\/span><\/label><ul id=\"wpforms-18696-field_12\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-18696-field_12_1\" name=\"wpforms[fields][12][]\" value=\"I hereby give my explicit consent to the processing of my personal data within the specified scope, including its transfer to domestic and international affiliated subsidiaries and business partners, in accordance with the Personal Data Protection Law No. 6698 (KVKK), the GDPR, and the applicable personal data protection legislation of the relevant countries.  &lt;a href=&quot;https:\/\/arkasline.com.tr\/wp-content\/uploads\/2024\/12\/Genel-Kullanim-Acikk-Riza-Formu.pdf&quot; target=&quot;_blank&quot; rel=&quot;noopener noreferrer&quot;&gt;\u2b08&lt;\/a&gt;\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-18696-field_12_1\">I hereby give my explicit consent to the processing of my personal data within the specified scope, including its transfer to domestic and international affiliated subsidiaries and business partners, in accordance with the Personal Data Protection Law No. 6698 (KVKK), the GDPR, and the applicable personal data protection legislation of the relevant countries.  <a href=\"https:\/\/arkasline.com.tr\/wp-content\/uploads\/2024\/12\/Genel-Kullanim-Acikk-Riza-Formu.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u2b08<\/a> <span class=\"wpforms-required-label\">*<\/span><\/label><\/li><\/ul><div class=\"wpforms-field-description wpforms-disclaimer-description\"><h2>EXPLICIT CONSENT TEXT<\/h2><br \/>\n<br \/>\n<p><strong>DATA CONTROLLER:<\/strong> ARKAS KONTEYNER TA\u015eIMACILIK A.\u015e. (Data Controller)<\/p><br \/>\n<br \/>\n<p>I hereby acknowledge and give my explicit consent to the processing, both within T\u00fcrkiye and abroad, of my blood type and religious affiliation information contained in a copy of my old-style identity document, within the scope of the Privacy Notice provided by the Data Controller, for the following purposes:<\/p><br \/>\n<br \/>\n<ul><br \/>\n<li>Conducting emergency management processes,<\/li><br \/>\n<li>Conducting information security processes,<\/li><br \/>\n<li>Conducting audit and ethics activities,<\/li><br \/>\n<li>Managing access authorizations,<\/li><br \/>\n<li>Ensuring compliance of activities with applicable legislation,<\/li><br \/>\n<li>Conducting finance and accounting operations,<\/li><br \/>\n<li>Managing customer loyalty processes related to the company, products and services,<\/li><br \/>\n<li>Ensuring physical premises security,<\/li><br \/>\n<li>Managing assignment processes,<\/li><br \/>\n<li>Following up and conducting legal affairs,<\/li><br \/>\n<li>Conducting internal audit, investigation and intelligence activities,<\/li><br \/>\n<li>Conducting communication activities,<\/li><br \/>\n<li>Conducting and supervising business activities,<\/li><br \/>\n<li>Conducting occupational health and safety activities,<\/li><br \/>\n<li>Receiving and evaluating suggestions for improving business processes,<\/li><br \/>\n<li>Conducting business continuity activities,<\/li><br \/>\n<li>Conducting logistics activities,<\/li><br \/>\n<li>Managing procurement processes for goods and services,<\/li><br \/>\n<li>Providing after-sales support services for goods and services,<\/li><br \/>\n<li>Conducting sales processes for goods and services,<\/li><br \/>\n<li>Conducting production and operational processes for goods and services,<\/li><br \/>\n<li>Managing customer relationship processes,<\/li><br \/>\n<li>Conducting activities aimed at customer satisfaction,<\/li><br \/>\n<li>Managing organizations and events,<\/li><br \/>\n<li>Conducting marketing analysis activities,<\/li><br \/>\n<li>Conducting advertising, campaign and promotional activities,<\/li><br \/>\n<li>Managing risk management processes,<\/li><br \/>\n<li>Conducting storage and archiving activities,<\/li><br \/>\n<li>Conducting social responsibility and civil society activities,<\/li><br \/>\n<li>Managing contractual processes,<\/li><br \/>\n<li>Conducting strategic planning activities,<\/li><br \/>\n<li>Following up on requests and complaints,<\/li><br \/>\n<li>Ensuring the security of movable assets and resources,<\/li><br \/>\n<li>Conducting marketing processes for products and services,<\/li><br \/>\n<li>Ensuring the security of Data Controller operations,<\/li><br \/>\n<li>Conducting investment processes,<\/li><br \/>\n<li>Providing information to authorized persons, institutions and organizations,<\/li><br \/>\n<li>Conducting management activities,<\/li><br \/>\n<li>Creating and monitoring visitor records.<\/li><br \/>\n<\/ul><br \/>\n<br \/>\n<p>I also consent to the transfer of my personal data, solely for the purposes specified herein, to business partners and suppliers with whom the Data Controller has service relationships, corporate social media platforms and media organizations, companies and organizations affiliated with the Data Controller, and legally authorized public institutions, organizations and persons, both within T\u00fcrkiye and abroad.<\/p><br \/>\n<\/div><\/div><div id=\"wpforms-18696-field_13-container\" class=\"wpforms-field wpforms-field-checkbox kvkk-form-area\" data-field-type=\"checkbox\" data-field-id=\"13\"><label class=\"wpforms-field-label wpforms-label-hide\">Cookie Policy Consent <span class=\"wpforms-required-label\">*<\/span><\/label><ul id=\"wpforms-18696-field_13\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-18696-field_13_1\" name=\"wpforms[fields][13][]\" value=\"I hereby consent to the processing of my identity, contact, customer transaction and marketing data for the purpose of planning and carrying out promotional and marketing activities; to the customization of products and services offered by Arkas Konteyner Ta\u015f\u0131mac\u0131l\u0131k A.\u015e., Arkas Holding A.\u015e. and their affiliated subsidiaries according to my preferences, interests and usage habits; to the sending of advertisements, promotions, campaigns and similar commercial electronic communications to the contact details I have provided in this form; and to the sharing of my personal data with service providers engaged for these purposes.  &lt;a href=&quot;https:\/\/arkasline.com.tr\/cerez-politikasi\/&quot; target=&quot;_blank&quot; rel=&quot;noopener noreferrer&quot;&gt;\u2b08&lt;\/a&gt;\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-18696-field_13_1\">I hereby consent to the processing of my identity, contact, customer transaction and marketing data for the purpose of planning and carrying out promotional and marketing activities; to the customization of products and services offered by Arkas Konteyner Ta\u015f\u0131mac\u0131l\u0131k A.\u015e., Arkas Holding A.\u015e. and their affiliated subsidiaries according to my preferences, interests and usage habits; to the sending of advertisements, promotions, campaigns and similar commercial electronic communications to the contact details I have provided in this form; and to the sharing of my personal data with service providers engaged for these purposes.  <a href=\"https:\/\/arkasline.com.tr\/cerez-politikasi\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u2b08<\/a> <span class=\"wpforms-required-label\">*<\/span><\/label><\/li><\/ul><div class=\"wpforms-field-description wpforms-disclaimer-description\"><h2>COOKIE POLICY<\/h2><br \/>\n<br \/>\n<p>As ARKAS KONTEYNER TA\u015eIMACILIK A.\u015e. (Data Controller), we use various cookie data files to ensure that our users benefit from our internet (web) services securely and completely, to store preferences that users can customize through the application interface, to improve the user experience, to compile statistical information and to protect the privacy of our visitors.<\/p><br \/>\n<br \/>\n<p>Cookies help us remember your preferences on our website or mobile platforms and access these preferences when you visit the same website again (for example, the information you enter when logging into our website, your language, location and other preferences). This way, you do not need to enter the same information again when visiting our website or mobile applications.<\/p><br \/>\n<br \/>\n<p>Cookies contain only information regarding the User's browsing history on the internet and do not collect any information about files stored on the computer and\/or mobile device. Only the website that creates a cookie can read it. The website also determines how long the cookie will be stored.<\/p><br \/>\n<br \/>\n<p>The purpose of this Cookie Privacy Notice is to inform you about the purposes for which we use different types of cookies, the legal grounds for their use and your rights regarding the processing of personal data automatically collected through cookies placed on your device when you visit our website.<\/p><br \/>\n<br \/>\n<h3>Types of Cookies<\/h3><br \/>\n<br \/>\n<p><strong>Types of cookies according to their purposes of use:<\/strong><\/p><br \/>\n<br \/>\n<p><strong>Strictly Necessary Cookies:<\/strong> These are cookies required for the website to function by enabling its essential features.<\/p><br \/>\n<br \/>\n<p><strong>Performance Cookies:<\/strong> These are cookies that anonymously collect information about users' use of and preferences regarding the website, thereby enabling improvements to the website's performance.<\/p><br \/>\n<br \/>\n<p><strong>Functional Cookies:<\/strong> These are cookies that remember users' preferences based on their previous use of the website during future visits, allowing websites to provide personalized services such as language and region settings.<\/p><br \/>\n<br \/>\n<p><strong>Advertising Cookies:<\/strong> These are cookies used to identify users' personal interests and display advertisements tailored to their interests and needs by tracking their online activities.<\/p><br \/>\n<br \/>\n<p><strong>Types of cookies according to their duration:<\/strong><\/p><br \/>\n<br \/>\n<p><strong>Session Cookies:<\/strong> These are cookies used to maintain the continuity of a session and are deleted when the user closes their internet browser.<\/p><br \/>\n<br \/>\n<p><strong>Persistent Cookies:<\/strong> These are cookies that transfer the user's processed data to the server each time the user visits the website. They are not deleted when the internet browser is closed but are automatically deleted after a specified period.<\/p><br \/>\n<br \/>\n<p><strong>First-party and third-party cookies:<\/strong><\/p><br \/>\n<br \/>\n<p><strong>First-party Cookies:<\/strong> These are cookies placed directly by the website visited by the user.<\/p><br \/>\n<br \/>\n<p><strong>Third-party Cookies:<\/strong> These are cookies placed by a third party other than the website visited by the user.<\/p><br \/>\n<br \/>\n<h3>Information Regarding the Cookies Used<\/h3><br \/>\n<br \/>\n<table><br \/>\n<thead><br \/>\n<tr><br \/>\n<th>Cookie Service Provider<\/th><br \/>\n<th>Cookie Name<\/th><br \/>\n<th>Purpose of Cookie Use<\/th><br \/>\n<th>Cookie Duration<\/th><br \/>\n<\/tr><br \/>\n<\/thead><br \/>\n<tbody><br \/>\n<tr><br \/>\n<td>Google Analytics<\/td><br \/>\n<td>_gid<\/td><br \/>\n<td>To distinguish users visiting the website and generate statistical data about how they use the website.<\/td><br \/>\n<td>24 hours<\/td><br \/>\n<\/tr><br \/>\n<tr><br \/>\n<td>Google Analytics<\/td><br \/>\n<td>_ga<\/td><br \/>\n<td>To distinguish users visiting the website.<\/td><br \/>\n<td>2 years<\/td><br \/>\n<\/tr><br \/>\n<tr><br \/>\n<td>Google Analytics<\/td><br \/>\n<td>_gat<\/td><br \/>\n<td>To regulate website requests and tracking data.<\/td><br \/>\n<td>1 minute<\/td><br \/>\n<\/tr><br \/>\n<tr><br \/>\n<td>Google Analytics<\/td><br \/>\n<td>_utmv<\/td><br \/>\n<td>To obtain information about website visitors' access to the website.<\/td><br \/>\n<td>2 years<\/td><br \/>\n<\/tr><br \/>\n<\/tbody><br \/>\n<\/table><br \/>\n<br \/>\n<p>You can manage your cookie preferences and grant or withdraw your permissions through the cookie settings on our website. Strictly necessary cookies are used to ensure that our website can provide its services and generate data that does not constitute personal data. You must use the cookie settings to review the explanations regarding other types of cookies and manage your permissions for these cookies. We request your consent for all cookies other than strictly necessary cookies.<\/p><br \/>\n<br \/>\n<p>Furthermore, you can change your internet browser settings to modify your cookie preferences, block cookies or delete them. Most browsers offer options that allow you to control cookies, such as accepting or rejecting cookies, accepting only certain types of cookies, or receiving a notification from your browser whenever a website attempts to store cookies on your device. It is also possible to delete cookies previously saved in your browser. The procedures for controlling or deleting cookies may vary depending on the browser you use.<\/p><br \/>\n<br \/>\n<p>However, disabling browser cookies may affect your user experience on our website. If persistent or session cookies are not used, you may still be able to access our website with limited functionality and some components may not be displayed completely. We recommend allowing cookies to fully benefit from our website and application.<\/p><br \/>\n<br \/>\n<p>The Data Controller may process personal data collected through cookies based on the legal grounds specified in Article 5\/2 of the Personal Data Protection Law No. 6698 (\"Law\"), provided that the relevant conditions are met, including \"processing being necessary for the legitimate interests of the data controller, provided that this does not violate the fundamental rights and freedoms of the data subject\", or based on the explicit consent of the data subject.<\/p><br \/>\n<br \/>\n<p>As the Data Controller, we reserve the right to discontinue the use of cookies on our website and applications or to change their types or functions. Any updates made to this Privacy Notice shall become effective upon publication on our website and web applications.<\/p><br \/>\n<br \/>\n<h3>What Are Your Rights as a Data Subject?<\/h3><br \/>\n<br \/>\n<p>Under the Law, data subjects have the following rights:<\/p><br \/>\n<br \/>\n<ul><br \/>\n<li>To learn whether their personal data is being processed,<\/li><br \/>\n<li>To request information regarding their personal data if it has been processed,<\/li><br \/>\n<li>To learn the purpose of processing their personal data and whether such data is being used in accordance with that purpose,<\/li><br \/>\n<li>To request the correction of incomplete or inaccurate personal data and to request that any such correction be notified to third parties to whom the personal data has been transferred,<\/li><br \/>\n<li>To learn the third parties, both domestically and internationally, to whom their personal data has been transferred, if any,<\/li><br \/>\n<li>To request the deletion or destruction of collected personal data and to request that any such action be notified to third parties to whom the personal data has been transferred,<\/li><br \/>\n<li>To request compensation for damages arising from the unlawful processing of personal data,<\/li><br \/>\n<li>To object to any outcome arising against the individual as a result of the analysis of processed data exclusively through automated systems.<\/li><br \/>\n<\/ul><br \/>\n<br \/>\n<p>You may submit your requests regarding these rights, within the scope of Article 11 of the Law, to the Data Controller in writing or through registered electronic mail (KEP), secure electronic signature, mobile signature, an email address previously provided by the data subject to the Data Controller and registered in the Data Controller's system, or software or applications specifically developed for submitting such requests.<\/p><br \/>\n<br \/>\n<p>You may also submit your requests to us using the \"Application Form\" available on the Data Controller's website at <a href=\"https:\/\/www.arkasline.com.tr\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.arkasline.com.tr<\/a>. Your applications will be evaluated and concluded as soon as possible and within thirty (30) days at the latest from the date of notification.<\/p><br \/>\n<br \/>\n<p>As a general rule, no fee is charged for requests. However, the Data Controller reserves the right to charge a fee in accordance with the fee schedule determined by the Personal Data Protection Board.<\/p><br \/>\n<\/div><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-18696-field_1-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-18696-field_1-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-18696-field_1-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"18696\"><input type=\"hidden\" name=\"wpforms[time_token]\" value=\"1794327358.77bf376ca02e33dfbf74b15af736ad7e3e9ead200038b0e58c5f27f028f4bf33\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/arkasline.com.tr\/en\/wp-json\/wp\/v2\/pages\/18690\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-18696\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Send\" aria-live=\"assertive\" value=\"wpforms-submit\">Send<\/button><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/arkasline.com.tr\/en\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Y\u00fckleniyor\"><\/div><\/form><\/div>  <!-- .wpforms-container -->\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-html\"><!-- Arkas Line: Ofis arama -->\n<div class=\"al-office-search\">\n  <style>\n    .al-office-search, .al-office-search * { box-sizing: border-box; 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